Refund Policy

30-day money-back guarantee

If you are not satisfied with your lastword.to purchase, you can request a full refund within 30 days of the order date, for any reason.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, which acts as the Merchant of Record for all purchases and processes refunds on our behalf.

• Visit paddle.net and look up your order using the email address you used at checkout.
• Alternatively, email us at hello@lastword.to and we will help you start the refund through Paddle.

How long refunds take

Once approved, Paddle issues the refund to your original payment method. Depending on your bank, funds typically appear within 5–10 business days.

After a refund

When a refund is processed, your paid access ends and your switch is disarmed. Your account and stored instructions remain in place so you can keep using the free tier or re-purchase later.

Questions

For any refund or billing question, contact Paddle at paddle.net or email us at hello@lastword.to.